About NetSuite ERP
NetSuite’s customer relationship management is a powerful application that lets organizations follow a customer’s entire lifecycle. It helps companies manage interactions and the touch points with current customers, prospects, suppliers and partners at a single place. With all the capabilities of a traditional CRM, such as sales force automation (SFA), customer service management and marketing automation, along with the ability to manage quotes, commissions, sales forecasts and partner relationships, it provides a seamless information flow across the entire customer lifecycle, from lead to opportunity, order, renewal, fulfilment, upsell, cross-sell and support.
NetSuite CRM features
Provide personalized experiences with a single CRM solution for sales, service & marketing teams.
- Equip your sales team with integrated sales process from quote management, opportunity upsell to sales forecasting, order management, fulfilment and commissions.
- Create & automate your case management process so that customers can submit and review their cases online. Online knowledge base always helps customers get the answers they need.
- Real time information flow between you and your partners. Maintain full control of every element of partner focussed sales and marketing process.
- Take the complexity out of lead qualification and conversion process. Target, build, execute and measure the success of marketing campaigns. Pass the lead to your sales team as soon as it meets your predefined criteria.
- NetSuite CRM offers built in reporting, real-time analytics and role-based dashboards that enable sales, marketing and service teams to continuously monitor performance.
- View, enter and update key customer and sales data directly from a tablet or a device. This feature helps the user to access calendars, reminders and important events on the go.
Leverage our NetSuite experience
How we can help?
Mirketa Inc is a trusted Digital Transformation partner for building and managing cloud solutions with over two million hours of experience. Our implementation and integration services enable our clients with on-time and on-budget delivery with excellent user adoption. Our NetSuite certified consultants and developers deliver the right solutions to business problems. We connect organizations with CRM experts who listen to business challenges and deliver the best possible solutions which can further accelerate an organization’s business. As a NetSuite partner, we make a transformational impact on your business goals. We have worked with companies of all sizes and types, including Fortune 100 organizations, government agencies, and pre-ipo start-ups. More than 80% of our business comes from existing customers.
Success Stories
Predicting Customer Churn for a SaaS company
Mirketa built Salesforce Einstein Prediction model for predicting
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Re-engineer the student application assignment/tracking process
The client is a private nursing college
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