We manage your IT infrastructure so you can focus on your business.
We manager it all – Desktop, On Prem Servers, Printers, Print Servers, Cloud Servers and Office 365
Why us?
- Experience: Our team includes industry veterans who have setup Managed IT services systems and tools for multiple organizations
- Cost Effective: Our AI based portal helps handle many of the common user requests and our blend of onsite and offshore team leverages offshore team members where possible.
- Better employee experience: Our AI Chatbot and Knowledgeable staff helps solve problems in the shortest possible time, resulting into better employee satisfaction and productivity.
Ready to discuss your IT infrastructure challenges? Contact us for a free consultation
Managed IT services include:
Server Management
- System Alerts and Monitoring
- O/S Patch Management
- Server emergency O/S updates and patches
- Server Backups
- Weekly healthchecks
- File and system restores
- Backup agent updates
- Backup software
- Print server management – print permissions, print groups, printer setup
Workstations Management
- O/S Patch Management
- Emergency O/S updates and patches
- Update Anti Malware, Anti Virus, Vulnerability Scans, HIPAA Compliance Audit
- Quarterly Health Checks on hardware
Self Help Portal
- AI based self-help portal for IT support needs like password resets, printer configuration, access management etc.
Managed IT Services
Onsite Visits
Onsite consultant when needed.
User IT Support Desktop (Remote)
- Office 365 application support
- Other application support and troubleshooting
- Network connectivity issues
- Password Management
- Spam management
- AI driven Self Service Portal
- User onboarding and termination
- Active Directory
- Printer setup
- Access Management
Network and Firewall Management
- Firewall Management
- LAN management
- HIPAA compliance audit
- Content Filter Management
- Intrusion detection testing
After office hours support
- AI Chatbot for self help plus customized packages for after office support needs.
Why Us?
We have over 1 Million hours of Salesforce experience. We have helped our clients transform their businesses by successfully rolling out Process Changes, Salesforce Cloud solution, Einstein Analytics and Systems Integrations. We have worked with companies of all sizes and types, including Fortune 100 organizations, government agencies, and start-ups. More than 80% of our business comes from existing customers.
We are driven by:
Respect for People
- Experienced
- Certified
- Friendly
- Flexible
- Team Player
Agility
- Distributed Agile deliver model
- Iterative, Transparent, Predictable & Flexible
Client Centricity
- Anticipate and respond to our client needs
- Engagement model that aligns with clients’ needs & constraints
Culture Focus
- Innovate every day
- Work-life balance
- Trust, accountability, respect, empowerment and transparency
Trust Led Working
- We build trusting relationships
- We are open and candid
- We keep our promises
- We are honest & Ethical
Outcome Based Execution
- LEAN – NO Bureaucracy.
- We focus on the outcome and not just the activities
Ready to move to us?
Contact us for a FREE consultation on Managed IT services and Quote customized for your needs.