Salesforce is the world’s leading cloud-based CRM software that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
Identifying a good CRM solution for business looks like an easy process but in reality, it is not. An organization needs a technical expert team who has clear understanding of business expectations which may help team to look at strengths and weaknesses of CRM solutions, else a wonky Salesforce CRM solution can be disastrous for long-running business.
While choosing CRM solutions, everyone must consider few factors to drive business forward. And, if you are uncertain or unsure which CRM solutions would be the best, then this article will discuss the best tips on “How Salesforce CRM is better than other CRM?”
Here are 6 tips to justify why Salesforce CRM is better than other CRM
1. Easy to use:
Salesforce CRM is a better choice than any other CRM solution because it is easy to use and understand. It is very similar to the website design. Most of the functionalities have dragging and drag out functions like WordPress, wix, and other platforms. You can easily create an app from scratch in a short period of time.
2. Easy to customize:
Every project has different and unique needs. It would be challenging for salesforce developer to find a CRM solution that is perfect for every project. Salesforce CRM is easy to customize. If you want to add modules, fields, or customize workflows you can easily and quickly do it. It allows you to create fields, modules, or workflows as per your requirement within a single click.
3. Easy to Integrate:
Salesforce has a well-documented open API which makes salesforce integration possible. It can be easily integrated with third-party apps like google analytics, and so on. This integration will allow you and your organization to stay one step forward from your competitors and to become more productive than ever.
4. Mobile CRM:
Salesforce takes flexibility to the next level. Salesforce introduced the concept of Mobile CRM. It allows you to log in anytime, anywhere. The secure infrastructure makes sure that your data is secure no matter where you login
5. Appexchange Ecosystem:
Salesforce CRM provides a platform where you can create and market your own app. If you don’t have your own app then you can purchase any other app to make your business process smooth and effective. There are thousands of applications that verified, secure, and useful.
Salesforce has a powerful reporting feature. This will allow you to make a better and faster decision. It is easy to customize and makes sure that it gives real-time analytics and reports.
Why use Salesforce CRM?
1. Salesforce CRM provides you a 360 degree view of your customers.
2. Salesforce CRM has a powerful reporting feature. This will allow you to make a better and faster decision.
3. Salesforce CRM can easily be integrated with third-party apps to expand your business dimension.
4. Salesforce CRM features allow you to modify the CRM according to the changing trends or updates.
5. Salesforce CRM has cloud based model. So, you can use it from anywhere at any time.
Salesforce CRM is a better choice and worth investing because it has the best features and functionalities that will require to meet the business needs in different projects.
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