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Workday Salesforce Integration for a leading Non-Governmental Organization

Opportunity/Problem Statement:

  • Client encountered challenges in rectifying existing errors as they relied on the finance team members to review each transactional line item. This dependency made it difficult for the client to address the issues promptly.

Solution Highlights:

  • Mirketa conducted a comprehensive analysis to examine the interdependency of the existing systems, namely Salesforce, Boomi, and Workday. After identifying gaps in functionality, custom development was implemented in Boomi, while the flow in Salesforce was improved to bridge these gaps.
  • Mirketa supported the client in implementing a custom metadata solution on Salesforce, enabling them to manage any enhancements with greater efficiency.

Results:

  • The streamlined user experience simplified the complexities of the system which resulted into better maintenance of data. The end user feedback on the overall experience has been extremely positive.
  • Thanks to ease of development on Salesforce and Boomi platform the system maintenance/enhancement has been extremely easy.

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