Opportunity/Problem Statement

• The client wanted implementation of the entire Elixir solution in order to streamline the CRM, EHR and Billing processes.
• The goal was to enhance patient experience and expedite staff productivity via system automation and process optimization to cater to the end-to-end business flow.
• Customize the user experience to ensure minimum screen time.
• Simplify the process of EHR Forms setup and usage in the system and enable reporting.
• Simplify the billing process to support business flow.
• Optimize the payment flow in Salesforce.
• End-to-end system integration to minimize interaction with multiple disjoined platforms.

Solution Highlights:

• The team implemented Elixir to replace the current disjointed system interactions.
• The end-to-end business flow was optimized on top of Salesforce to support users and their respective requirements.

Results:

Elixir was successful in increasing productivity and significantly.