Keep your Salesforce org stable, secure and improving after go-live. Certified admins, developers and architects handle your day-to-day requests and the improvements on your roadmap, for a fixed monthly fee.
Every plan covers the full scope below. You use your hours on whatever matters most that month.
Users, profiles, permission sets, roles, sharing rules, page layouts and regular security reviews.
Flows, Apex, Lightning Web Components and APIs, plus integrations with ERP, EHR, marketing and finance systems.
Sandbox strategy, deployments, and readiness checks for each of Salesforce's three releases a year.
Data quality, deduplication, imports, and the reports and dashboards your leaders rely on.
A ticket-based help desk for your users, plus onboarding and refresher training.
Configuration, tuning and monitoring of Agentforce agents, prompt templates and Data Cloud.
Choose a plan by how much your team needs each month. Larger plans add more senior people, more frequent reviews and more proactive work.
$2,500/month
40 hours per month
For a stable org that needs a reliable admin and developer on call.
$4,500/month
80 hours per month
For orgs that are actively adding users, features or integrations.
$6,800/month
160 hours per month
For multi-cloud or regulated environments that need a dedicated team.
Prices in USD, billed monthly. Need more than 160 hours or support across several platforms? Ask for a custom plan.
All plans include the same scope of work. They differ in service level.
| Included | Basic | Standard | Premium |
|---|---|---|---|
| Monthly price | $2,500 | $4,500 | $6,800 |
| Hours per month | 40 | 80 | 160 |
| Admin, configuration, security and data | Included | Included | Included |
| Flows, Apex, LWC and integrations | Included | Included | Included |
| AI-assisted ticket triage | Included | Included | Included |
| Who works on your org | Shared team, support lead | Named admin | Dedicated admin and architect access |
| Architect review | On request | Semi-annual | Quarterly |
| Roadmap and backlog planning | None | Quarterly | Monthly |
| Org health check | Annual | Semi-annual | Quarterly |
Mirketa builds Salesforce-native AI products, and we use them in our own support work. Tickets get triaged and diagnosed faster, so more of your hours go into improvements instead of investigation.
One team for your whole Salesforce estate, including the systems it connects to.
Planning a new build rather than ongoing support? See our Salesforce developer services.
We review your security settings, automation, technical debt and adoption.
You get a recommended plan based on your ticket volume and roadmap.
Our team learns your org, code and integrations, and sets up your support channel.
Raise tickets anytime and track hours used, open requests and progress in every status review.
Mirketa's Salesforce support plans start at $2,500 per month for 40 hours. Standard is $4,500 per month for 80 hours, and Premium is $6,800 per month for 160 hours.
Unused hours roll over to the next month. Basic and Standard hours roll over for one month, and Premium hours for two months.
We tell you before you run over. You can buy extra hours for that month or move up a plan.
Yes. You can move up or down a plan with 30 days' notice so we can adjust staffing.
Yes. Every plan starts with an onboarding review of your org, so our team learns your existing code, automation and integrations before taking tickets.
Salesforce support covers the platform itself. Managed services cover what your company has built on it: configuration, custom code, integrations, data and your users.
Yes. Mirketa is SOC 2 Type II certified and delivers HIPAA-compliant services, including Health Cloud support.
Get Started
We'll review your org and recommend the right plan. There's no commitment. We reply within one business day.
Certified Partner
SOC 2 Certified
HIPAA Ready
Enterprise Ready