AI Enablement · System Connectivity

Make every system AI-ready, without replacing any of them

Mirketa connects your CRM, ERP and legacy systems to AI agents through one secure, governed connectivity layer built on the Model Context Protocol (MCP). Build each connection once, and every AI use case after that plugs in instead of starting from scratch.

  • 20+ years of enterprise delivery
  • Salesforce Crest Consulting Partner
  • 100% client-owned IP
  • Model-agnostic by design

The problem

Every AI project rebuilds the same integrations

Most organizations don't struggle to find AI use cases. They struggle to get AI agents safe, reliable access to the systems where the work actually happens.

One-off integrations everywhere

Each new AI initiative builds its own custom connectors to the CRM, the ERP and the database. Costs multiply and nothing is reusable.

No consistent governance

Different agents reach into systems with different permissions and no shared audit trail. Security and compliance teams can't see or control what AI is doing.

Legacy systems left behind

The systems holding your most valuable data and business rules are often the hardest to reach, so AI pilots stall before they reach production.

How it works

One connectivity layer instead of dozens of custom adapters

We use the Model Context Protocol, the open industry standard for connecting AI agents to enterprise data and tools, to expose each system once, securely, in a form any compatible agent can use.

Before: point-to-point

Agent AAgent BAgent C
CRMERPDatabaseDocs

12 custom integrations, each with its own security

After: one governed layer

Agent AAgent BAgent C
Governed MCP layer
CRMERPDatabaseDocs

Each system connected once, governed in one place

1

Map and secure your systems

We inventory the systems your AI use cases need, define what agents may read and do in each, and agree on security, data residency and approval rules up front.

2

Expose them as Resources, Tools and Prompts

Your CRM and legacy data become Resources (read-only context), business actions become Tools (functions agents can run under your rules), and proven instructions become reusable Prompts.

3

Connect any agent, now and later

Agentforce agents and custom agents on LangGraph, CrewAI or other frameworks use the same governed layer. New use cases plug in without new integration projects.

Systems we connect

Your CRM, ERP and legacy systems, ready for AI agents

We connect cloud platforms and decades-old systems alike, without changing the code or business rules inside them.

Salesforce

Sales, Service, Health, Nonprofit and Education Clouds, Data Cloud

NetSuite

Financials, orders, inventory and ERP records

SAP and Oracle

ERP and EBS environments you don't plan to refactor

Databases

SQL Server, Oracle, PostgreSQL, MySQL, on-premises or cloud

Healthcare systems

EHR, EVV and clinical documentation platforms

Business SaaS

ServiceNow, Workday, HubSpot and other API-based apps

Documents and files

SharePoint, Google Drive, contracts, PDFs and file shares

Custom and legacy apps

Homegrown systems, mainframe interfaces and batch files

Security and control

AI access to your systems, on your terms

Letting AI agents into your ERP or patient records is a serious decision. Our connectivity layer is built so your security and compliance teams stay in control of every call.

We don't experiment on production systems. Every connection is designed, reviewed and tested before any agent uses it.

  • Least-privilege access. Every Tool carries its own permissions, scoped to the agent and the task.
  • Read and write separated. Agents read context freely where allowed. Changes to data go through defined Tools only.
  • Approval gates. High-consequence actions pause for human approval before they execute.
  • Full audit trail. Every agent request and system response is logged and reviewable.
  • Sensitive data protection. PII masking and field-level controls keep regulated data where it belongs.
  • Deploy where your data lives. Your cloud tenant, your VPC or on-premises.

Works with what you have

Built on your existing investments, not instead of them

Your integration platform stays

Already running MuleSoft, Boomi or your own API layer? We build on top of it. The MCP layer gives AI agents a standard, governed way in, while your existing integrations keep doing their job.

Agentforce and custom agents, one layer

Salesforce-native Agentforce agents and agents built on other frameworks use the same connections. Build once, and serve both.

Explore Agent Development →

No lock-in to a model or vendor

Our connectivity is model-agnostic, so you can change LLM providers as the market moves without rebuilding a single integration. Everything we build is 100% owned by you.

Industry use cases

What connected systems make possible

Healthcare

Give care-coordination and prior-authorization agents governed access to EHR, EVV and payer data, so staff spend less time on documentation and more time with patients.

Financial services

Let service and operations agents read account context and trigger approved actions in core systems, with every step logged for compliance.

Nonprofit and education

Connect donor, program and student systems so agents can prepare outreach, reports and grant materials from one trusted view of your data.

Manufacturing and supply chain

Expose ERP, inventory and supplier records so agents can answer order questions, flag supplier risks and prepare replenishment decisions for approval.

How to start

The Connectivity Sprint

A fixed-scope engagement that connects your first priority systems and proves the architecture with a working agent. You finish with production-ready connectivity you own, not a slide deck.

Not sure which systems to start with? Begin with our free AI Readiness Assessment, and we'll recommend the highest-value connections for you.

Book a Connectivity Sprint →

What you get

  • MCP connectivity for your first two to three priority systems
  • A tool catalog documenting what agents can read and do
  • Access policies, approval rules and a security review
  • Audit logging and a monitoring dashboard
  • One working agent using the layer end to end
  • A roadmap for connecting the rest of your systems

FAQ

System connectivity questions, answered

Connect your systems once. Put AI to work everywhere.

Talk to our AI architects about the systems you want AI agents to reach first. We'll respond within one business day.

Get Started

Book a Free Connectivity Consultation

Tell us about the CRM, ERP or legacy systems you want AI agents to reach, and an AI architect will follow up within one business day.

  • A specialist follows up within one business day
  • A no-obligation conversation about your specific goals
  • Answers from someone who actually works in this space
  • Your information stays confidential
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Book a Free Connectivity Consultation