We are a Salesforce health cloud development partner with specialization and healthcare provider space.
We work with Healthcare Providers to implement Salesforce Health Cloud to automate the patient care journeys, from the marketing prospects to care to billing and ongoing patient relationship management. We have experience building Electronic Medical Billing System, Electronic Medical Record (EMR) System, and Patient 360 on Salesforce.
Our Salesforce Health Cloud implementation services include:
- Salesforce Health Cloud Solution Architecture
As part of the Salesforce Health Cloud Design services, our consultants create a blueprint of the solution to be built on Salesforce Health Cloud mapping business entities and processes onto Salesforce Health Cloud. It calls out the roles for each system, needs for custom development and integration.
- Salesforce Health Cloud Development and Customization
We follow Agile Development practices to do development on Salesforce Health Cloud and integrate with other systems as required. A typical Salesforce Health Cloud implementation includes the following:
- Patient 360
Create a consolidated view of the patient from the first point of contact to all the way to the post-care through integration with EHR/EMR, Billing, Marketing and Accounting systems.
- Patient Intake Process
Onboarding a new patient by converting them from Lead/Opportunity stage to a patient, conducting verification of benefits (VOB), pre-assessments (patient current state information, capturing any historical information), etc.
- Census Management
Empower staff to stay organized and have a bird’s eye view of the current census across rooms across facilities.
Assessments help the facility to remain planned and organized, avoiding any possible confusion. These include H & P assessment, Nursing Assessment, Bio Psych Social, Special Assessments, Case Management assessment, UR Reviews, etc.
- Salesforce Integration with EMR/EHR systems
Salesforce EMR Integration includes sending data into the EMR systems from Salesforce to create a patient record in EMR system and keep a two way sync of the relevant patient information.
- Integration with Medical Billing systems
This typically includes sending data into the Billing systems from Salesforce to create a patient record in Billing system and keep a two way sync of the relevant patient billing information.
- Discharge and Alumni Management
Reminders to complete all the pre-discharge procedures well in time. Custom integration allows the facility to be in touch with the alumni patients.
- Reporting and Other
Salesforce Health Cloud customized reporting has always proved to be a powerful tool to help you gain meaningful insights and act accordingly.
Ready to discuss your Salesforce health cloud needs? Contact us for a free consultation.
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