Salesforce Implementation Services2022-09-21T12:39:15+00:00

We Build Awesome Solutions on Salesforce.

Salesforce Architecture | Salesforce Licensing Advice | Salesforce Implementation | Salesforce Integration | Salesforce Development | Salesforce Support

We are an award winning Salesforce Implementation Partner with 1 Million+ hours of experience on Salesforce Development and Integration projects.

We are a preferred Salesforce Implementation Partner with over a million hours of experience in Salesforce Implementation, Development, and Integration services. Our Salesforce Implementation and Salesforce Integration services enable our clients with on-time and on-budget delivery of Salesforce Implementation and Integration projects with good user adoption.

Our Salesforce Implementation, Development, and Integration services include:

Salesforce Implementation Scope, Planning & Salesforce Solution Architecture.

Our Salesforce Implementation Services start by helping you define the role of Salesforce as an application in your enterprise technical and business ecosystem. With that role in mind, we define the feature list for Salesforce development, create a rollout plan for
Salesforce Development, Integration, Training and define the Salesforce Solution Architecture for your Salesforce Implementation

We work with our clients to facilitate working session for requirements discovery and solution design to define the to-be business
processes and system architecture with Salesforce Implementation. The deliverables for the Discovery phase of Salesforce
Implementation Services include:

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To-be Business Processes

We work with your business and technical SMEs to understand the current business process and needs. Based on the to-be technical solutions we create new business processes highlighting Salesforce automation needs.

salesforce implementation services

To-be Solution Architecture

Define the roles of each system ( including Salesforce) and interaction among them through service layer. Create high level Salesforce design to be used for Salesforce development.

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Salesforce Development and Integration Requirements

Using the Solution Architecture, we create Salesforce Development and Salesforce Integration requirements if there are integration needs.

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Salesforce Integration Specification

System Integration Specs (API Specs) for on premise and SaaS systems for Salesforce Integration

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Salesforce Configuration Specification

For items that don’t require Salesforce Development, we document Salesforce Configuration specifications laying out Salesforce roles, profiles, security setting report etc.

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Agile Release Plan

Salesforce Development and deployment plan through the life-cycle.

Salesforce Implementation: Development, Integration, Training and Support Services

Mirketa has rich experience of managing Salesforce Implementation projects including Development, Integration,
User Training and User Support. Our Salesforce Implementation phases include:

  • Configuring and Customizing for Salesforce Sales, Service, Marketing, Community, Health Cloud, Financial
    Services Clouds, CPQ and Einstein
  • End-User Training on Salesforce so the Salesforce Implementation is backed by high user adoption
  • L1, L2, and L3 End User Support so the Salesforce users have timely effective support for all issues and questions related to the Implementation of new Salesforce system
  • Test Automation scripts are created as part of the Salesforce Implementation services so the client can reduce the regression testing time
  • Set up Salesforce DevOps processes if there is custom development required

Ready to discuss your Salesforce Implementation and Development needs? Contact us for a free consultation.

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Salesforce license consultation

We work with you to define the role for Salesforce system and advice you on the type and quantity of licenses that you should purchase to make the most out of your Salesforce Implementation & Integration investments.

Our Approach to Salesforce Development

Distributed agile delivery model

Unlike most Salesforce Implementation and Development Consultants we do not believe in a cookie cutter approach for rolling out Salesforce. We know that understanding your Salesforce customization needs cannot be done by asking you to fill in a requirements worksheet to mark the data fields and automation steps you want or don’t want.

Our approach for Salesforce Development and Implementation starts with us spending time in discovery and solutioning workshops with your business and technology experts to nail down the to-be business processes and Salesforce Solution Architecture that clearly defines the Salesforce Feature customization, Workflow Automation, Salesforce Integration, Testing and Training needs and most importantly governance and maintenance needs. Once the scope and solution blue print is agreed upon, we deliver the solution using our distributed Agile methodology that has helped us deliver on our commitments.

Success Stories

salesforce implementation

Distributed Agile Delivery Model


  • – Business Epics Discovery
  • – Portfolio Planning
  • – UX Mock-ups
  • – Technical Epics
  • – Solution Architecture

Mirketa Resources

  • – Onsite: Functional Consultants, Solution Architects, UX
  • – Ofshore: Technology experts as needed


  • – Product backlog
  • – Release Planning
  • – Environment & Team Setup
  • – Candidate Architecture
  • – Delivery Process Agreement
  • – Sprint Planning

Mirketa Resources

  • – Onsite: Functional Consultants, Scrum Master, UX
  • – Ofshore: Developers & QA

Delivery Sprints

  • Daily Scrum
  • 24 Hours
  • 1 – 2 Weeks


  • – Delivery Production worthy code
  • – Incrementally

Mirketa Resources

  • – Onsite: Functional Consultants, Scrum Master, UX
  • – Ofshore: Developers & QA

We will help you deliever the perfect cloud solutions.

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Success Stories

Chargebee Case Study

Chargebee Case Study

Client is the leading subscription billing software powering end-to-end recurring billing, subscription management & auto invoicing.

+ Read more

Better Enrollment through Student 360

Client is an education technology services company that creates highly personalized interactions through predictive data and analytics.

+ Read more

Ready to get Started with your Salesforce Implementation?

Contact us for a FREE consultation on how to get your Salesforce Implementation and Integration Project started.