Customers now-a-days are demanding better experience and personalized services when interacting with companies & no business can sustain this cut-throat competitive environment without ensuring customer satisfaction. That’s why companies focus has shifted heavily from branding/messaging to building and maintaining Customer-business relationship, image is already out there in the open, companies now-a-days need to protect and retain their brand image by taking care of their customers. Salesforce CHATBOTS are the future in companies, this will change the way you communicate and do business.
Ava, the HR assistant CHATBOT, provides your employees the first level support. Ava is built on Salesforce using Natural Language Processing (NLP) from Google’s API.AI platform. Ava is capable of contextual chatting as well. The artificially intelligent chatbot can be customized and integrated for other domains as well, per your business requirements. With its increasing focus on Artificial Intelligence, Machine Learning and Chatbot services, Mirketa as the best Salesforce consulting and developing partner is transforming every process and customer interaction to be more intelligent and user focused.
Benefits of using Enterprise Chatbots for your day to day tasks:
- 24/7 personalized support to your employees and clients
- Reduce the response time to none, drastically improving the efficiency
- Improve Client satisfaction and employee productivity
- Overall increase in company’s productivity and profitability
- Often faster than humans, Salesforce chatbots deliver timely support and lighten tasks of employees and service reps.
- Experienced: Over the last eleven years we have efficiently managed over 300 solution engagements while transforming businesses through better analytics, organizational process changes, and cloud CRM solutions.
- Consistent: Our Salesforce Certified professionals are trusted and recommended by our clients. Over 80% of our business comes from our existing customers.
- Creative: We challenge our own thinking and come up with creative solutions that meet our customers' requirements.
- Adaptable: We understand that each company has its unique needs and constraints. So we provide flexible options to structure their working engagement with us.
- Affordable: We combine onshore-offshore delivery to reduce delivery costs to let our clients enjoy quality without the overhead and bureaucracy of larger consulting companies.