Human Resource Services

Turning Employess Into Assets

Employee Lifecycle Process Design

We provide experienced process consultants along with salesforce certified technical architects to give you the best Salesforce human resource cloud implementation services. Our Salesforce certified consultants and process gurus work with you to document your current employee management and Employee processes, including the interactions with various systems and service providers. Employee Lifecycle Process Design is analyzed keeping in mind the CRM strategies and governance.

Based on your organizational assets, needs and constraints, our best in the business Salesforce consultants propose changes to your current solutions to reduce the overall cost and increase the service quality & provide you smarter and faster CRM Hr solution. As part of our deliverables, we will provide an end to end service solution with role definitions, deliverables from everyone involved in the process, SLAs, process cost and metrics for your entire process.

Our HR implementation services encompasses different social platforms and will be compatible with desktop as well as mobile to provide the best Salesforce experience possible.

Typical engagement duration: 12 weeks

Employee Data Analysis

In this engagement, our data analysts (statisticians with Six Sigma experience) review your employee data from different systems to understand Employee Lifecycle process design and the ongoing trends so that we can provide an executive report that summarizes the overall employee experience and to provide foremost human resource services. Our process consultants and Salesforce technical analysts review your current processes and systems capabilities and recommend a set of metrics that provide a good view of the service demand, quality of service, and the cost of service. This solution provides you an efficient solution to your Salesforce HR service needs.

We give your employee a new support experience. Our integrated platform provides you flexibility to choose a suitable service model from day 1 of initiation and remain open to customization at a future date.

Typical engagement duration: 8 weeks

Employee Dashboard

We create interactive and customized dashboards for HR professionals so that they can take full advantages of the treasure hidden inside their employee data. Salesforce provides a smarter use of analytics, enabling the user to manage, track and predict employee’s performance and other HR services.

Our Salesforce process consultants and technical team work together to develop a dashboard. We provide you an insight into the performance of your HR team. The quality of the overall employee experience can also be monitored from the structured and unstructured data retrieved from your systems which in turn helps you in staying on top of all the all the employees, taking informed decisions and giving them the best possible working environment.

Our expert Salesforce consultants gather process insights by working with your team and analyses the HR related needs of your organization and get alignments among different teams. We build dashboards that use integrated structured and unstructured information from on-premise systems, hosted systems and social platforms. Some of the dashboards that we usually work on:

  • Employee Performance Dashboard.
  • Recruiting Dashboard.
  • Workforce Dashboard.
  • Staff absenteeism cost Dashboard.

Mirketa’s human resource related services for Salesforce platform improves recruiting process, optimize the workplace management to monitor and enhance the employee overall performance.

Along with standardized customization we also provide personalized customized solutions as we understand that every organization is unique.

Typical engagement duration: 8 weeks

HR CRM Strategy and Governance

Our Salesforce Human Resource services cloud solution experts put together a comprehensive cloud-based strategy and governance model for the HR function in your organization. The strategy typically includes the tool selection, tool management, data management, analytics and the integration of cloud tools with other tools and business processes. The governance model includes the organizational structure, metrics, deployment, maintenance processes and leadership roles. Our services help you pick the right solution for Salesforce human resource cloud and manage it effectively so that you can reap the desired benefits.


    Why Us?
  • Experienced: Over the last eleven years we have efficiently managed over 300 solution engagements while transforming businesses through better analytics, organizational process changes, and cloud CRM solutions.
  • Consistent: Our Salesforce Certified professionals are trusted and recommended by our clients. Over 80% of our business comes from our existing customers.
  • Creative: We challenge our own thinking and come up with creative solutions that meet our customers' requirements.
  • Adaptable: We understand that each company has its unique needs and constraints. So we provide flexible options to structure their working engagement with us.
  • Affordable: We combine onshore-offshore delivery to reduce delivery costs to let our clients enjoy quality without the overhead and bureaucracy of larger consulting companies.

 

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