Salesforce Service Cloud Implementation- think, build & transform your service management
With the ever growing need of service to be good, better, best and yes all at the snap of the customer, organizations need to gear up and meet the customer demand. To bridge this gap, more organizations are choosing Salesforce Service Cloud as their preferred cloud CRM solution. Salesforce Service Cloud brings the benefits of cloud CRM in a simple, integrated solution that appeals to users across every platform Salesforce service cloud has turned to be customers support most practiced tool being intuitive, easy-to-use, and always available and improving customer satisfaction through every interaction.
Moving your service center to the cloud with salesforce service cloud allows you to engage with your customers through all channels:
- Make agents more productive with user friendly, easy to use Interface
- Cut Service costs
- Work together with team via Salesforce Chatter
- Efficient ticket management system for Agents
- Customers can serve themselves 24x7 using the Salesforce Service Cloud Portal
- Contracts and entitlements ensure adherence to SLAs
- Social listening is now possible with Salesforce Service Cloud
- Round Robin Integration for load balancing of cases, leads.
- Track Admin dashboards on Mobile with Salesforce1
Mirketa’s – Salesforce Service Cloud implementation services are delivered by team of cloud experts, salesforce certified developers with extensive experience on Salesforce. We work with you to understand your key factors of success, adhering to your organizations services vision, goals and objectives and develop a blueprint of success.
Take the first step now, to learn how Mirketa can help you think, build & transform your service management with Salesforce Service Cloud.