From regional communities with hundreds of users to global portals with millions of logins/month, we have the experience of building integrated, personalized, branded and engaging Salesforce Community Cloud solutions on web and mobile.
Our team has developed customer, employee and partner portal solutions on Salesforce Community Clouds with modern look & feel with reusable Salesforce Lightening components.
Our Salesforce Community Cloud implementation services include:
Defining Salesforce Community Cloud Vision and Solution Architecture
We define the community goals and to-be business processes and technical architecture. The deliverables include:
- Community vision statement that defines community goals, users/actors/stakeholders, business needs, impacts on current business processes and systems, the key feature list and high level technical architecture
- Clickable Prototypes for Community Portal to get alignments
- Community integration specifications for systems and process integrations (including 3rd party systems and social platforms)
- Personalization and Customization specifications
- Community governance/moderations for user management, content management and community management processes
Salesforce Community Implementation and Management
- Create branded portals using company brand guidelines/style sheets
- Configuration of the out of the box community features and role mapping
- Custom development and integration with other systems (on premise, 3rd party cloud, ERP System, Learning Management Systems, Shipping System, social channel like Twitter, Facebook and Linkedin)
- Role based reports and dashboards for better engagement
- Large Data Migration or content migration from confluence, sharepoint and other knowledge management systems.
- Fixed price 24 * 7 support user and technical support services for community
- Experienced: Over the last eleven years we have efficiently managed over 300 solution engagements while transforming businesses through better analytics, organizational process changes, and cloud CRM solutions.
- Consistent: Our Salesforce Certified professionals are trusted and recommended by our clients. Over 80% of our business comes from our existing customers.
- Creative: We challenge our own thinking and come up with creative solutions that meet our customers' requirements.
- Adaptable: We understand that each company has its unique needs and constraints. So we provide flexible options to structure their working engagement with us.
- Affordable: We combine onshore-offshore delivery to reduce delivery costs to let our clients enjoy quality without the overhead and bureaucracy of larger consulting companies.